Company: Customer understands that proper and legitimate business identification is required to be disclosed to Lonia, LLC. upon set-up and activation of a wholesale account. Customer understands that it is the right of Lonia, LLC. to require that such information be provided and that Lonia, LLC. has the right to refuse service should failure of proper and legitimate business identification be disclosed. Customer understands that Lonia, LLC. is a licensed and trademarked brand and that any unauthorized use and/or misuse of the name, including, but not limited to false advertisement, illegal sale, illegal reproduction, or any other such trademark infringement that occurs domestically or internationally will result in legal action. Customer also understands that by purchasing goods wholesale from Lonia, LLC., that only lawful resale of those goods is being granted in the market(s) you specify. Any deviation must be pre-approved in writing from Lonia, LLC.
Orders: Any orders under $800.00 USD will be charged a handling fee. Customer understands that products and/or prices and fees are subject to change. It is the customer’s responsibility to inform Lonia, LLC. of any changes in information such as billing/shipping address, phone/fax numbers, emails, etc. Any orders over $1500 USD before freight costs will require a freight quote from Warehouse Department and order total and shipping method must be confirmed by Customer prior to shipping.
Compliancy: Customer a¬¬grees to conform to their state’s laws and tax regulations regarding goods purchased from Lonia, LLC. Customer assumes full responsibility for knowledge of their country’s compliancy regulations and law, should any exist.
Shipping: Customer understands that there is a 2-3 week lead time, from receipt of order, on all orders being shipped with the United States and that all orders are pulled, packed and shipped in the order in which they are received. Lonia, LLC. is not responsible for payment of shipping orders or the payment of shipping back-ordered items. Customer understands that any claims (damaged/missing items) must be made and negotiated within 5 days of receipt of goods. Lonia, LLC. is not responsible or liable for lost or damaged items incurred by delivery company or postal authority. It is the responsibility of the customer to file a claim directly with the delivery company or postal authority in such instances. Customer assumes full responsibility for shipping costs of returned, unclaimed and/or refused parcels. Unclaimed, returned and/or refused parcels need to be reported to Lonia, LLC. within 5 days of being returned to Lonia, LLC. warehouse. Cancellation by the customer of any order that has been processed will incur a 15% re-stocking fee.
Payments: Payment options include credit card, or Paypal. Personal checks are not accepted. No orders will be shipped until full payment is made and cleared. Any and all payment information remains confidential.